Mask'd Studio (“Mask'd”, “we”, “us”, or “our”) respects your privacy. This policy explains what personal information we collect when you visit our website or contact us, how we use it, and the choices you have.
1. Who we are
Mask'd Studio is a design, strategy, and software development studio based in Colombo, Sri Lanka, and operates as part of Chakravarthy Holdings. We are responsible for the personal information collected through this website.
2. Information we collect
We only collect the information needed to respond to you:
- Contact form details — your name, email address, and any message you choose to send, along with the date and time of your submission.
- Technical information — your IP address is processed briefly to protect the contact form from spam and abuse. Our hosting provider may also keep standard server logs (such as browser type and pages requested) for security and reliability.
We do not use advertising or tracking cookies, and we do not run third-party analytics on this website.
3. How we use your information
- To reply to your enquiry and discuss potential projects.
- To provide and manage the services you engage us for.
- To keep our website and contact form secure.
- To meet our legal and regulatory obligations.
We will never sell your personal information or use it to send you unsolicited marketing.
4. How we share your information
We only share your information when it is necessary to run our business:
- Service providers — such as our email and website hosting providers, who process data on our behalf to deliver contact form messages and keep the site online.
- Chakravarthy Holdings — where needed to support or deliver the services you request.
- Legal requirements — if we are required to by law or to protect our rights, users, or the public.
5. How long we keep it
We keep enquiry messages only for as long as needed to respond, manage any resulting project, and maintain reasonable business records. After that, we delete or anonymise them.
6. How we protect it
Contact form submissions are sent over encrypted connections, and access to your information is limited to the people who need it to help you. No online system is completely secure, but we take reasonable steps to protect your data.
7. Your rights
Subject to applicable data protection laws, including Sri Lanka's Personal Data Protection Act, No. 9 of 2022, you can ask us to:
- Access the personal information we hold about you.
- Correct information that is inaccurate or incomplete.
- Delete your information.
- Object to or restrict how we use it.
To make a request, email us using the details below. We will respond within a reasonable time.
8. Links to other websites
Our portfolio links to websites we have built for clients. Those sites are run by their owners and have their own privacy policies, which we encourage you to review.
9. Children's privacy
This website is not directed at children, and we do not knowingly collect personal information from anyone under 16.
10. Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
11. Contact us
If you have questions about this policy or how we handle your information, contact us at maskddevelopment@gmail.com.